Know exactly where every team member stands
Levelset connects position-specific ratings, discipline records, and roster context in one platform, with evaluations, setups, scheduling, mobile, and Levi workflows moving through beta.
See Levelset in action — no commitment.
Sound familiar?
These are the problems Chick-fil-A operators deal with every day. Levelset was built to solve them.
Scattered across spreadsheets and binders
Employee info, ratings, discipline records — spread across tools that don't talk to each other. Finding what you need takes too long.
Every leader does it differently
One leader gives verbal warnings, another documents everything. Ratings are based on whoever remembers what. There's no shared standard.
No shared view of position readiness
You may know who can work FOH or BOH, but leaders still need a current view of who is strong on iPOS, Machines, Window, and other key positions.
Manual discipline tracking
Paper trails get lost. Follow-ups get missed. When something escalates, you don't have the documented history you need.
The operating workflows your leaders repeat every week.
Start with the shipped foundation: positional ratings, discipline, and roster context. Add beta workflows for evaluations, setups, scheduling, mobile, and Levi as your team is ready.
Positional Ratings
Track position-specific performance with recent leader ratings.
Discipline
Track infractions, acknowledgements, and recommended next steps.
Roster
Manage roles, availability, zone fit, and performance context.
Evaluations
Digitize evaluation forms and review with real performance context.
Mobile App
Submit ratings and check schedule context from the leader app.
Scheduling
View weekly schedules and shift coverage context.
Setups
Build setup templates and assign scheduled employees by zone.
Forms
Custom digital forms for your team — trackable and mobile.
Levi AI
AI-powered insights about your team, on demand.
OE Pillars
See your operational excellence score across all five CFA pillars.
Org Chart
See your team structure at a glance — who reports to whom.
Documents
Your organization's knowledge hub — policies, guides, and resources.
Goal Tracking
Set goals at every level — employee, team, location, org.
Development Plans
Build the roadmap for every team member's growth.
Your operations playbook, finally in one place.
You already know how you want to run your restaurant. Levelset takes your positions, your standards, and your discipline process and puts them into a connected platform your whole leadership team can use.
Rate by Position, Not by Gut Feel
Leaders rate team members on the positions they actually observe. Your leadership team sees who is ready, who is improving, and where to focus coaching — backed by recent ratings instead of memory.
Your Discipline Process, Applied Consistently
Bring your existing discipline framework into Levelset. The system tracks current-period infractions and surfaces the recommended next step based on your rules — so every leader handles accountability from the same playbook.
One Roster for Your Entire Team
Role, availability, FOH/BOH fit, certification status, and performance context in a single system. No more digging through spreadsheets or binders to find what leaders need.
Frequently asked questions
Everything you need to know about Levelset.
Ready to ditch the spreadsheets?
See how Levelset connects position ratings, discipline records, and roster context in one platform.
See Levelset in action — no commitment.