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Levelset is a team management platform built exclusively for Chick-fil-A operators. It replaces the spreadsheets and paper trackers you use today with position-by-position ratings, a connected discipline system, and a complete team roster — giving your leadership team one clear picture of how your people are performing.

Levelset is built for Chick-fil-A operators and their leadership teams. Whether you run a single restaurant or manage multiple locations, Levelset gives your directors, team leads, and trainers the tools they need to rate performance, manage accountability, and develop your people — without the spreadsheet chaos.

Levelset offers a 30-day free trial with full access to every feature. Click "Get Started" to choose a plan and set up your organization. No contracts — cancel anytime.

Positional excellence ratings are Levelset's core performance measurement system. Leaders rate each team member on a 1.0-3.0 scale across position-specific rating criteria for every position they work — iPOS, Front Counter, Primary, Bagging, and more. Ratings are collected during shifts and aggregated into rolling averages, giving you objective performance data instead of gut-feel evaluations.

Yes. Levelset integrates with HotSchedules to import your employees, schedules, pay rates, forecasts, and availability. The import takes minutes, so you can get started without re-entering data.

Yes. Levelset is designed to be transparent. Team members can see their positional ratings and how their performance connects to pay — giving them a clear picture of what success looks like and how to grow.